Seabourn Welcomes Guests On Board Earlier
Seabourn has enhanced its embarkation process, introducing an earlier boarding time, expanded culinary offerings and other welcoming gestures aboard its award-winning ships. In the past, boarding was typically scheduled at around 3 p.m. Under the new procedure, guests are welcome to board earlier beginning at approximately 12:30 p.m., and suites will be ready by 2 p.m. Seabourn Odyssey, Seabourn Sojourn and Seabourn Quest will offer a full lunch in the Colonnade, where guests can unwind and enjoy a delicious meal while their suites are being prepared by the suite stewardesses. Guests embarking Seabourn Pride, Seabourn Spirit and Seabourn Legend will still be welcomed in the main lounge to check in and relax as their suites are being prepared. Also, the lounge will now feature a chef preparing wraps and sandwiches at a station, plus an assortment of already-prepared “pick and go” appetizers and desserts, as well as a variety of beverages and drinks. And of course, Seabourn staff will continue to greet all arriving guests with a glass of chilled Champagne when they first walk into the lounge!
April 17th, 2012 at 10:30 am
i thought seabourn was already perfect. in my opinion, nothing more needs to be added….i can’t wait for the next trip. thanks seabourn.
April 17th, 2012 at 10:54 am
This new procedure sounds wonderful!! I can’t wait for December, when we get to experience it!
April 17th, 2012 at 12:37 pm
Welcome news for my August 2012 sailing! This is an example of the graciousness, hospitality and “going beyond” the expected level service from Seabourn we look forward to experiencing.
April 17th, 2012 at 3:21 pm
I wish I had been sent this prior to embarkation at Monte-Carlo earlier this month but it’s good to know for future trips. Enjoyed a lazy stroll along the front at Monte-Carlo and a welcomed glass of bubble when we boarded – lovely!
April 17th, 2012 at 4:46 pm
How lovely. Will look forward to that on our next voyage,
April 17th, 2012 at 4:58 pm
We will be on the Christmas cruise from Ft. Lauderdale. How nice it will to be able to board the ship by 12:30 after a night in a hotel. Good customer service Seabourn.
April 18th, 2012 at 12:53 am
This is so welcome. No one wishes to be late for the ship, and our driver got us to the Seabourn Legend at 12.30 on April 4th. We had our luggage taken abourd, and were given a light lunch in the Verandah Cafe. Well done.
April 25th, 2012 at 6:20 pm
That is very good news. I was envisioning aimlessly wandering the streets of Venice for a few hours between my (late) hotel checkout and boarding the Spirit in October.
It is these small but important enhancements to customer service that convinced me Seabourn is the gold standard.
May 1st, 2012 at 5:42 pm
Well done!! And thank you!