Even a small flood can’t stop the Seabourn Odyssey team from rolling out the red carpet for guests. During the ship’s visit to Semarang in Indonesia on March 21, the local tidal conditions flooded the pier, causing a large pool of water to surround the gangway. Determined to avoid having guests wade through the water to board the ship, the team came up with a brilliant solution and created a special “red carpet bridge” over the water. Staff members lined up along the platform to welcome guests back on board and more importantly, to ensure guests felt secure walking across along the open “bridge.” Needless to say, guests were surprised and very thankful to see that the staff went above and beyond their expectations.
According to Luca Di Matteo, Seabourn’s manager of restaurant and bar operations, the “guests loved it and said we should do this more often!”
Well done, Seabourn Odyssey, for providing guests with this wonderful “Seabourn Moment!”