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Seabourn's goal is to be serving 100 percent sustainable seafood by the end of the year. To help achieve this, last month Manager of Culinary Operations Bjoern Wassmuth and Corporate Traveling Chef Pascal de Portemont attended a special Lobster and Salmon Academy. ... read more

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Seabourn realizes that not only is it important to deliver excellent service to guests, but it is equally as important to “wow” their fellow colleagues, as well.  During the four-week Guest Services Specialists training program in Miami, several teambuilding activities are planned to build camaraderie among the 16 team members.  In addition to studying the ins and outs of Seabourn Sojourn and the company, they are getting to know each other and learning how to build a good, solid working relationship. ... read more

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[caption id="attachment_1107" align="alignnone" width="300" caption="Guest Services Specialists"]Guest Services Specialists[/caption] Preparations for Seabourn Sojourn are not only taking place at the shipyard in Italy but at Seabourn’s Miami headquarters, as well.  Last week, a team of 16 trainees arrived to the offices to prepare for their role as Guest Services Specialists, where they will manage the “business heart” of Sojourn and handle all guest inquiries at Seabourn Square. ... read more

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[caption id="attachment_593" align="aligncenter" width="448" caption="Seabourn Guest Services Trainees"]Seabourn Guest Services Trainees[/caption] The trainees for the Guest Services Specialists who will care for Odyssey guests at Seabourn Square have arrived in Seabourn’s Miami headquarters for a six-week course designed by Barbara Poelmans. ... read more

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If you surf online for reviews of Seabourn Yachts, there is a very common thread: Everyone raves about the level of service from onboard staff. So how does Seabourn continuously get honest, sincere and downright “gushing” reviews from their past guests? Well, they take training very seriously, and ensure their staff is completely versed on Seabourn’s incredibly high customer service standards. But with Seabourn’s expansion and the rise of luxury cruises in general, it’s challenging to always find the “best of the best.” ... read more

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